Matson Regular Service, Overtime Service, Star Line, General Cargo, Express Delivery freight rates

Price Includes: DDP Door-to-door delivery with customs clearance and taxes included RMB All-inclusive price (The price list is for reference only; the final confirmed price prevails)

13–45 days for pickup

Last Updated：2026-08-03

Channels	Region	12kg+	21kg+	51kg+	71kg+	100kg+	Estimated Transit Times	Proportion of Shipment Types
CLX MatsonCLX Regular Service Express Delivery	U.S. West Coast (8, 9)	17.3	16.3	15.3	15.3	14.3	Cutoff on the 6th, Departure on the 3rd Calculated from the day after the vessel departs the port of origin. For pickups exceeding 13 days, a refund of 0.5 yuan/KG/day will be issued starting on the 15th day, with a maximum compensation of 5 yuan/KG!	1:200 minus 0.3 /KG 1:300 minus 0.8 /KG 1:400 minus 1.2 /KG 1:500 minus 1.5 / KG
	US-China (April, May, June, July)	19.3	18.3	17.3	17.3	16.3
	U.S. East Coast (0, 1, 2, 3)	20.3	19.3	18.3	18.3	17.3

	Region	12kg+	21kg+	51kg+	71kg+	100kg+	Estimated Transit Times	Proportion of Shipment Types
MAX MasonMAX Overtime Express Delivery	U.S. West Coast (8, 9)	16.9	15.9	14.9	14.9	13.9	Cut-off on the 6th, Departure on the 4th Calculated from the day after the vessel departs the port of origin. For pickups exceeding 15 days, a refund of 0.5 yuan/KG/day will be issued starting on the 16th day, with a maximum compensation of 3 yuan/KG!	1:200 minus 0.3 /KG 1:300 minus 0.8 /KG 1:400 minus 1.2 /KG 1:500 minus 1.5 / KG
	US-China (April, May, June, July)	18.9	17.9	16.9	16.9	15.9
	U.S. East Coast (0, 1, 2, 3)	19.9	18.9	17.9	17.9	16.9

	Region	12kg+	21kg+	51kg+	71kg+	100kg+	Estimated Transit Times	Proportion of Shipment Types
ZIM ZIM : Express Delivery with Pallet Support and Time-Sensitive Delivery	U.S. West Coast (8, 9)	14.7	13.2	12.7	12.7	11.7	Cut-off at 6:00 PM, Departure at 3:00 PM Calculated from the day after the vessel departs. For pickups exceeding 15 days, a refund of 0.5 yuan/KG/day will be issued starting on the 18th day, with a maximum refund of 3 yuan/KG!!	1:200 minus 0.3 /KG 1:300 minus 0.8 /KG 1:400 minus 1.2 /KG 1:500 minus 1.5 / KG
	US-China (April, May, June, July)	16.7	15.2	14.7	14.7	13.7
	U.S. East Coast (0, 1, 2, 3)	17.7	16.2	15.7	15.7	14.7

	Region	12kg+	21kg+	51kg+	71kg+	100kg+	Estimated Transit Times	Proportion of Shipment Types
OA OA General Cargo Express Delivery	U.S. West Coast (8, 9)	13.6	12.1	11.6	11.6	10.6	Cut-off on the 6th, Departure on the 4th Calculated from the day after the vessel departs the port of origin. For pickups exceeding 25 days, a refund of 0.5 yuan/KG/day will be issued starting on the 30th day, with a maximum compensation of 2 yuan/KG!!	1:200 minus 0.3 /KG 1:300 minus 0.8 /KG 1:400 minus 1.2 /KG 1:500 minus 1.5 / KG
	US-China (April, May, June, July)	15.9	14.4	13.9	13.9	12.9
	U.S. East Coast (0, 1, 2, 3)	16.9	15.4	14.9	14.9	13.9

1. We accept general trade customs clearance. Customs clearance fee: 200 yuan per shipment; 50 yuan per additional page. CIQ inspection fee: 800 yuan per shipment. 2. For non-Amazon or Walmart business addresses, add 0.5 yuan per KG; for private residential addresses, add 30 yuan per item. Minimum charge: 100 yuan per shipment. 3. Remote addresses: +30 yuan per item; ultra-remote addresses: +3 yuan per KG. 4. Our company uses UPS and FedEx for random shipping label generation. If you require a specific carrier, an additional 1 yuan per shipment applies (KG). 5. If you need to withdraw goods from an overseas warehouse, a withdrawal fee ranging from 200USD to 1000USD will be charged; please consult our relevant staff for details. Withdrawal is not guaranteed to be 100% successful; if only a portion is withdrawn, the fee will be charged proportionally; no fee will be charged if no goods are withdrawn. 6. For other matters, please refer to the channel guidelines, precautions, and overseas warehouse value-added services.
Rules for Delay Compensation: No compensation for delays will be provided in the event of the following force majeure circumstances, including but not limited to: vessel malfunctions causing delays, public holidays, port strikes, delayed port arrivals, customs inspections, UPS or FedEx processing backlogs, UPS strikes, Amazon contract cancellations or rescheduling (relevant documentation must be provided for cancellations or rescheduling), Amazon processing backlogs, warehouse closures, invalid or expired POs, and other force majeure factors such as weather conditions.
Please read the following instructions before shipping
E-cigarettes, meat products, pharmaceuticals, liquids, cosmetics, all-electric vehicles, counterfeit or infringing goods, anti-dumping goods, and goods related to FDA, etc.—please contact our customer service representatives. This channel only accepts standard products. Do not misdeclare or omit any information; any unauthorized goods will be confiscated without exception.
Explanation of Miscellaneous Fees	1. Children’s products and toys require CPC certification; shipments without a CPC certificate will not be accepted; 2. Wooden products: +1/ KG; raw logs and lumber are not accepted; other wooden products require fumigation and commodity inspection. 3. Products subject to FDA: +2 / KG. This includes, but is not limited to: eyeglasses, tattoo needles, hearing aids, grills, cycling goggles, massage hammers, butt lifters, facial cleansing devices, and all other products that come into contact with the human body (FDA certification is required; our company assumes no liability for any consequences arising after container loading—such as inspections or detention of goods—if FDA is not provided). We currently do not accept products without FDA certification. 4. Products declared under FDA: +$25 per shipment; kitchenware (household knives, dinner plates, cutlery, etc.); (FDA certification is not required) 5. TSCA Declared products: +$25 per shipment; ballpoint pens, 6. Epidemic prevention supplies: If all qualifications are complete, a surcharge of +5 may apply. Required qualifications include a non-medical compliance certificate, business license, product photos, and test reports For all epidemic prevention supplies exported from China, the documentation required for customs clearance abroad must comply with local customs regulations. Products that do not comply will be detained by customs, and no compensation will be provided.
Volumetric Weight Calculation Method	Calculation Method for Bulky Cargo: Length (cm) × Width (cm) × Height (cm) / 6000
Non-Amazon Addresses	Non-Amazon and non-Walmart business addresses: +0.5 yuan/KG; residential addresses: +30 yuan/piece; minimum charge of 100 yuan per shipment.
Remote Areas	Remote addresses: +30 yuan/piece; extremely remote addresses: +3 yuan/KG. Please inquire privately regarding Alaska, Hawaii, Puerto Rico, Guam, and other islands.
Pallet Size Requirements:	1. For shipments with the longest side greater than 150 cm but not exceeding 170CM, an additional charge of RMB80 per piece will apply 2. Palletized cargo: The maximum gross weight per pallet must not exceed 450KG; pallet dimensions must be 1 × 1.2 meters with a height not exceeding 1.8 meters; if these limits are exceeded, please contact Sales or Customer Service for individual confirmation
Billing Weight Standards	Minimum chargeable weight for a single-item shipment is 21 kg; for shipments with multiple items: the minimum chargeable weight per item is calculated based on 12KG, and either the volumetric weight or actual weight must meet this requirement; for shipments exceeding 12KG, charges are based on actual weight; a surcharge of 30RMB per item applies if a single shipment contains more than 5 item descriptions;
Customs Clearance	We accept general trade customs clearance shipments. For general trade shipments, customers must upload customs declaration documents in a timely manner before the goods are warehoused. For all U.S.-bound channels, the customs clearance fee for general trade shipments is 350 RMB per shipment. For shipments with more than 5 commodity descriptions, an additional page fee of RMB50 per page (for 5–10 commodity descriptions) will apply, and so on.; You must provide official electronic copies and customs documents accompanying the shipment. Please declare the value based on the actual value. Our company assumes no responsibility for any customs clearance issues arising from incorrect declarations!
Shipping Requirements	Please provide a packing list and invoice; the invoice must include detailed item descriptions, HS codes, materials, and intended use;
Compensation Standards	1. If a tracking number is not retrieved or the shipment is lost during transit, compensation will be provided up to a maximum of 40RMB / KG. Shipping fees will not be refunded. An investigation may be requested one month after the incident; if no results are found, a compensation claim may be filed. 2. If a tracking number has been submitted to UPS / FEDEX for retrieval and transfer, an investigation may be requested within 60 days. Investigations will not be conducted after 60 days. If loss is confirmed, compensation will be provided according to the official standards at FEDEX / UPS (up to a maximum of 100USD per shipment). Shipping fees will not be refunded. 3. If POD shows that the shipment has been signed for but the item has not been listed on the Amazon platform, no compensation will be provided. The customer must contact Amazon customer service with the signed delivery receipt. 4. If a signed delivery receipt is required, please notify the Wenzhou operations staff before shipment. A fee applies for providing a signed copy; the specific amount is subject to the invoice. Note: After the shipment is signed for, the claim period for UPS / FEDEX is 1 month; claims submitted after 1 month will not be accepted. We recommend that customers purchase insurance for high-value shipments!
Dimensions Requirements	Packaging Requirements: Only cartons are accepted Standard Cargo: Regular cartons (rectangular, square, or otherwise uniform in shape) A. 12KG < Actual weight per piece < 22. 5KG B. 0CM< Longest side < 120CM or second-longest side < 75 cm; C. 0CM< Sum of the two shorter sides * 2 + longest side < 266CM. (If the official invoice shows a perimeter exceeding 266 cm for shipments with a measured perimeter below 266 cm, the oversize fee will be charged unconditionally.)
Oversized Cargo	1. If the actual weight of a single piece exceeds 22.5KG but does not exceed 30KG, an additional charge of RMB200 per piece will apply; 2. If the longest side is greater than 120 cm but not exceeding 150CM, an additional charge of RMB200 per piece applies; if the second-longest side is greater than 75 cm, an additional charge of RMB200 per piece applies; 3. If the sum of the longest side + width × 2 + height × 2 exceeds 266CM but does not exceed 310CM, an additional charge of RMB200 per item will apply; for shipments meeting both conditions, delivery service will be suspended after UPS;
Special Notice: The following claims will not be accepted Compensation Cases	1) Our company assumes no liability for any infringement issues and reserves the right to seek compensation from the shipper for any losses incurred by our company as a result; 2) Customs detention of goods due to reasons such as failure to declare the actual value, intellectual property infringement, or local import restrictions is not covered by our compensation policy; our company will only assist the shipper in providing customs clearance documents; 3) Claims for compensation will not be accepted for issues arising from the quality of the customer’s goods or specific certification requirements; 4) Claims for compensation will not be accepted for force majeure events such as war or natural disasters, unless they result in the destruction or loss of the goods; 5) We do not accept claims for overall delivery delays caused by factors such as flight delays or customs clearance delays during transit. 6) We do not accept claims for missing or damaged items. 7) We do not accept any claims for damage to fragile items.
Explanation of Surcharges and Liability Terms:	1. Product Requirements: Prior to shipment, customers must independently verify that all products comply with the import standards of the destination country. If customs clearance disputes or seizures arise due to issues with the products themselves, the customer shall bear full responsibility; 2. Declaration Requirements: Do not declare products that our company refuses to accept or that are prohibited by customs as “unbranded” goods, nor make false declarations regarding product quantity, product names, or other details. If such violations are detected, goods will be detained and fines ranging from 10,000 to 20,000 yuan will be imposed. Please declare all information truthfully; 3. Amazon-Related Responsibilities: Additional fees may arise for Amazon e-commerce shipments due to issues on Amazon’s end. These include warehouse and container rental fees incurred at the terminal when Amazon’s warehouses are at capacity, early container pickup fees, return-empty fees resulting from Amazon’s refusal to accept shipments due to warehouse capacity issues, as well as redelivery fees and late unloading fees—all of which must be paid by the shipper (based on actual costs incurred); 4. Overseas Returns: For returns of shipments to Amazon or private addresses due to refusal of delivery, incorrect delivery addresses, or other factors, our company will charge standard warehouse rental fees, handling fees, and redelivery fees. Please consult our sales or customer service team for specific fee details. Our company will not accept claims for lost items resulting from returns. 5. Incorrect Shipping Address: If a customer provides an incorrect shipping address due to personal reasons and needs to modify it, order cancellation is free within one week of the label being printed. Cancellations made more than one week after the label is printed will incur a fee of $2 per item.
Important Notes	1. All outer packaging must be affixed with a label reading “FBA” or “FBC.” If the customer fails to use waterproof labels, or if the labels are not securely attached, damaged, or fall off, the customer shall bear full responsibility for any resulting consequences. 2. All products and outer packaging must display “Made in China.” If this results in additional charges or even a return, all associated costs shall be borne by the customer. 3. If goods are inspected due to the customer providing incorrect customs declaration or clearance information, all associated costs shall be borne by the customer. 4. Our company conducts random inspections of customers’ goods and customs clearance documentation. If we discover intentional misrepresentation, concealment, use of incorrect HSCODE declarations, or cargo substitution, a fine of 1W per shipment will be imposed. We reserve the right to pursue liability for any significant losses incurred. 5. If the customer provides incorrect FBA outer box ID, or booking number, resulting in the inability to deliver the goods to the warehouse, the customer shall bear all additional fees and delays in transit. 6. Customs duties will be charged on an actual cost basis. The customs code of the destination country must be used when filling out the customs clearance form. If this information is not provided correctly as required, the customs broker will modify it to ensure the safety of all goods. All matters will be determined based on the customs broker’s declaration, and no additional notice will be provided. 7. U.S. tax rate lookup: https://hts.usitc.gov/?query 8. Toy products: CPSC / ASTM certification is required. 9. For outer packaging bearing the following markings: ETL / UL / ENERGY STAR / HDMI / USB / BLUETOOTH, etc.: Registration and authorization information must be provided 10. Even if the tariff is 0, U.S. Customs will still levy the following two fees based on the declared value: a. Merchandise Processing Fee: 0.3464% b. Harbor Maintenance Fee: 0.1250% 11. Our company assumes no responsibility for lost packages due to packaging issues!
If a shipment is refused or returned due to the recipient being unreachable at the time of delivery, an incorrect address, or the recipient’s inability to unload the shipment, our company will cooperate in resolving the issue but assumes no liability for compensation. Any additional costs incurred for returns or redelivery shall be borne by the customer, and our company will invoice the customer based on the actual additional costs incurred overseas.
Special Note: Once a customer agrees to accept our services, we will assume that the customer has thoroughly read the contents of this price list and agrees to be bound by all terms and conditions!